Webhooks

Webhook subscriptions are currently being configured. This page documents the planned webhook architecture.

Overview

CoreTone webhooks notify your application in real-time when events occur, such as profile updates, Tone Zone changes, or Wave delivery events.

Supported Events

Event	Description
`profile.updated`	A contact’s behavioral profile has been updated
`tone_zone.changed`	A contact’s Tone Zone has shifted
`wave.sent`	A Wave has been delivered
`wave.opened`	A recipient opened a Wave
`wave.replied`	A recipient replied to a Wave
`beacon.fired`	A Beacon condition has been met

Webhook Payload

All webhook payloads follow a consistent structure:

{
  "event": "tone_zone.changed",
  "timestamp": "2026-04-02T14:30:00Z",
  "data": {
    "contact_id": "uuid",
    "previous_zone": "faint",
    "current_zone": "clear",
    "trigger": "email_reply"
  }
}

Security

Webhook payloads are signed with your webhook secret. Verify the signature before processing any webhook to prevent spoofed requests.

Retry Policy

Failed webhook deliveries are retried up to 10 times over 24 hours with exponential backoff.

Rate LimitsUnderstand CoreTone API rate limits by plan tier.

Getting Started

Guides

Webhooks

Webhooks

Overview

Supported Events

Webhook Payload

Security

Retry Policy

​Webhooks

​Overview

​Supported Events

​Webhook Payload

​Security

​Retry Policy

Webhooks

Overview

Supported Events

Webhook Payload

Security

Retry Policy